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How b999k Handles Your Personal Information

When you open an account and use local payment methods like JazzCash, Easypaisa, or Raast, you share personal information with us.

Account data protectionPayment info handled securelyYour rights, clearly statedContact us to request changesPakistan-relevant data practices
b999k How b999k Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply standard encryption to data transmitted between your device and our servers. Your payment credentials for JazzCash, Easypaisa, and Raast are never stored in plain text on our end — only the references needed to match a transaction to your account are kept. Cookies are used to keep your session active across mobile and desktop, so you do not have to log in again if you switch devices mid-session. You can manage cookie preferences through your browser settings at any time.

Encrypted Transmission

All data sent between your phone or browser and our platform travels over an encrypted connection. This applies whether you are depositing via Raast or browsing your account history.

Payment Data Limits

We only keep what is necessary to verify a JazzCash or Easypaisa transaction. Full wallet credentials are never retained after the payment is confirmed.

Session Cookies

Cookies maintain your logged-in state across mobile and desktop. They do not track activity outside of the b999k platform and can be cleared through your browser at any time.

Data Retention Policy

Account records are held while your account is active and for a further period where the law requires it. Once that period ends, personal data is removed or anonymised from our systems.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to review what data we hold, request a correction, or ask us to delete your account information, our support team handles these requests directly. Reach out through the channel that works for you — we aim to respond to privacy-related queries as a priority. Players in Karachi, Lahore, and Islamabad use the same contact paths below.

Team online

Live Chat

Start a live chat session from inside your account dashboard. It is the quickest path to raise a data query or flag a concern about how your information is used.

Email Support

Send your request to our support email address. Include your registered mobile number so we can locate your account and respond to your specific data request accurately.

Account Settings

Some data changes — like updating your registered phone number linked to JazzCash or Easypaisa — can be started directly from the account settings section of your profile.

Common Questions About Your Data and Rights

These are the questions we hear most often about how b999k handles personal information. If your question is not covered here, contact our support team directly through live chat or email.

We collect your name, mobile number, and email at registration. If you use JazzCash, Easypaisa, or Raast, we also record transaction references to confirm payments reach your account.

Only the transaction reference needed to verify a deposit or withdrawal is kept. Your full wallet credentials are not stored after the payment is processed and confirmed.

Yes. Contact us via live chat or email with your registered mobile number. We will locate your account records and send you a summary of the data we hold.

Send a deletion request through live chat or email. We will action it in line with applicable law — some records may be retained for a legally required period before removal.

We do not sell your data. Information is shared with payment processors like JazzCash and Easypaisa only to the extent needed to complete your transaction, nothing more.

Cookies keep your session active across devices so you stay logged in when switching from mobile to desktop. You can clear or block cookies through your browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.